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Frequently Asked Questions
How long until I see results?
Most customers notice reduced puffiness from the ice roller on day one. For contouring and sculpting results from the gua sha, allow 2–3 weeks of daily use. The steamer's effect on product absorption is immediate from your very first session.
Do I need to use all three tools together?
No — each tool works on its own. But the routine works dramatically better when you use all three in order: steam, sculpt, seal.
How long does shipping take to Canada?
We ship all Glacé orders within 1–2 business days. Delivery across Canada typically takes 7–14 business days. You'll receive a tracking number via email as soon as your order ships.
What is your return policy?
We offer a full 30-day money-back guarantee. Contact us at support@glaceskin.ca and we'll process your full refund immediately — no return required.
Is the ice roller safe for sensitive skin?
Yes. The Glacé Ice Roller uses no chemicals or electricity — purely cold therapy. Safe for all skin types including sensitive and acne-prone skin.
Can I buy individual tools instead of the bundle?
Absolutely. Ice Roller at $34.99 CAD, Gua Sha Stone at $34.99 CAD, and Facial Steamer at $54.99 CAD individually. The bundle saves you $44.97 CAD.